COVID-19 Community Relief Fund: Questions & Answers

Why did we create this fund?

The purpose of the fund is to provide immediate support to those most vulnerable to issues caused by the COVID-19 pandemic, including people experiencing poverty. We are always on the front lines of community challenges. During crises, we are committed to sharing critical information with the public and helping to lead recovery efforts.

This is a health crisis. How will money help?

It’s as much an economic crisis as a health crisis. As social distancing and self-quarantines become our new normal, we’re facing new economic challenges. Many industries are seeing sales plummet, and many workers are losing tips, wages, or their jobs because of canceled events, business, and school closures and quarantines. Closed schools also mean that kids of all ages may struggle for support beyond what is being provided by Greenville County Schools. For nearly 100 years, United Way of Greenville County has stepped up whenever the community needs us. As the pandemic plays out, we’re expecting community resources to be inundated and are mobilizing to provide vital services for those in need.

Where will the money go?

100% of the funds go directly into the community to provide food, shelter, childcare, sanitary and hygiene supplies, and financial assistance. We are mobilizing our broad network of nonprofit partners throughout the Upstate to provide resources to help our community. These organizations have a proven track record of working with United Way to deliver urgent resources and services. We will share the list of our grantees on our website as well as the services and support they are providing as the fund gets implemented.

How can individuals and corporate partners help?

Individuals, as well as United Way of Greenville County corporate partners, are already asking how they can help. You can give at We will direct your dollars to where they’re needed most and steward donations responsibly.

Will there be reporting for donors?

Yes. United Way of Greenville County will provide ongoing updates and reports, including where your dollars are deployed.

What else is United Way of Greenville County doing?

We are providing resources 24 hours a day, 7 days a week through the 211 helpline. 211 is a three-digit number that people in South Carolina can call to obtain free and confidential information on health and human services. In addition, we are advocating in partnership with local and statewide nonprofits for funding for critical services such as mental health support, childcare and more. For more on our 211 resource line, click here.