Volunteer Income Tax Assistance


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Our Volunteer Income Tax Assistance (VITA) program provides free income tax assistance to thousands of individuals and families across the Upstate.

Sponsored by the Internal Revenue Service (IRS), VITA provides free income tax preparation assistance to individuals and families with a household income of approximately $60,000 a year or less. In addition to providing free tax preparation, VITA works to ensure everyone in the community receives all of the tax credits and deductions for which they are eligible. The program is supported by volunteers. 

Many in our community don’t have access to affordable tax preparation services or are unaware of programs like Earned Income Tax Credit (EITC) that could put thousands of dollars back in their hands and into our local economy. VITA helps taxpayers obtain valuable and eligible tax credits and deductions, especially EITC, Child Tax Credit, Education Tax Credits and Child Care tax deductions. We also address more complicated aspects of tax law such as the Affordable Care Act and education credits and deductions. Anyone who files a basic tax return (Available services) can have taxes prepared at one of the VITA sites. In addition to access to these credits and deductions,  taxpayers also save by avoiding the high cost of paid tax preparation. 

In 2017, the VITA coalition (which includes United Ways of Greenville, Pickens, Spartanburg, Anderson, Oconee and Laurens counties) prepared more than 10,300 tax returns, saving $1.8 million in tax preparation fees and bringing approximately $13.5 million in tax refunds to the Upstate.

With this growing coalition, including faith-based, public and private organizations, our goal is to help more individuals and families achieve greater financial stability with our free tax preparation services.

View results from the 2017 VITA season

Have Your Taxes Prepared for Free by VITA

If you have a household income of less than $60,000 a year, dial 2-1-1 to schedule an appointment for free tax assistance at any one of VITA's sites located in Greenville County and across the Upstate. In addition to scheduling, 2-1-1 call specialists inform taxpayers of the documentation required for tax preparation (see the list of required documents), saving both time and frustration.

Once your appointment is scheduled, you will be assisted at the site by one of our IRS-certified volunteer tax preparers. All taxes are filed electronically, allowing you to receive your tax refund quickly. 

Prepare Your Own Taxes Online for Free

Have a household income of $66,000 or less? Use myfreetaxes.com to file your own state and federal taxes online for free. The site walks you through each step of the filing process to make filing your taxes a breeze. Save money and maximize your return!

Be a VITA Volunteer

Last year, nearly 400 community volunteers contributed more than 8,000 hours of service (an estimated value of $166,000), helping more than 10,300 people receive free tax preparation services.

Great volunteers are the key to our success. To join this year's effort and help make a difference in our community, visit www.vitavolunteer.org.


"Donating my time to volunteering for VITA is like putting money into a 401K plan. The amount of time I put in is matched by the amazing fulfillment I get back." Courtney Woods-Hastings, VITA Volunteer, 2014-present


We are currently seeking volunteers for the following positions:
  • Volunteer Tax Preparers help individuals and families prepare their tax returns and ensure all eligible taxpayers receive their qualifying tax credits.

  • Volunteer Greeters/Screeners welcome VITA participants to the site and ensure that they are prepared with all required documentation to meet with the tax preparer.

  • Volunteer Site Coordinators manage the operations of the United Way VITA site, including volunteer staff and quality control.

  • Volunteer Interpreters assist taxpayers who have limited English proficiency. We are currently seeking Spanish interpreters. 


Tax Preparer Training

Volunteer tax preparers are required to complete IRS tax certification at the Basic level. United Way VITA Collaborative has developed a training model that provides a supportive learning environment where you will excel.


As a VITA volunteer, you will receive:
  • Professional tax and software training and IRS-certification to prepare federal and state returns

  • Flexible volunteer hours — daytime, evenings or weekends

  • The satisfaction of helping others in our community

  • Experience working independently with a diverse group of people while honing your analytical and organizational skills. 


Benefits of Volunteering
  • Gain a valuable and marketable skill

  • Make new friends! This is a great opportunity to meet other people in our community who are dedicated to helping others.

  • Satisfaction of knowing that you had a direct impact on our community. Imagine helping someone put food on the table or saving a family from a mortgage foreclosure. As a VITA volunteer, you will help individuals and families keep their hard-earned money.

  • Build your resume by learning soft skills, working with clients and serving the community.

  • United Way may provide letters of recommendation for your service.