Get Help 864-467-3333

Complete Your VITA Certification

All volunteers must complete the Volunteer Standards of Conduct (Ethics) training annually and pass the test. Volunteer preparers must pass either the Basic or Advanced certification test. Here you will find all the links and information you will need to pass your certification. *Please note that this site is mostly used as a tool during and after training and may be challenging to navigate independently.

HOW TO GET VITA CERTIFIED

Follow these four simple steps to complete your VITA volunteer training and certification.

Step 1: Create Your Link & Learn Account​

Create an account at Link & Learn Taxes. You’ll use this site to complete your online training and take your certification exams.

What to do:

  • Create a new account (all volunteers must create a new profile, even if returning).
  • Complete your online training and practice exercises.
  • After passing your exams, complete the required Volunteer Agreement (must be on file at every VITA site where you volunteer).

Helpful Guides:

After training, you’re ready to begin your exam.

About the exam:

  • Taken on the Link & Learn website
  • Untimed and open-book
  • You can save your work and return later
  • Passing score: 80%
  • Two attempts allowed

What you’ll need:

How to use these materials:

  • Start with the required tests. All VITA volunteers must complete the Volunteer Standards of Conduct and Intake/Interview and Quality Review tests in Publication 6744.
  • Complete the appropriate tax law certification. Tax preparers must also complete the Basic or Advanced certification exam in Publication 6744. Use Publication 4012 and the TaxSlayer Practice Lab as resources to work through simulated returns and answer the related exam questions.
  • Complete the exam in Link & Learn. Once you have completed the required tests in Publication 6744, enter your answers in Link & Learn to complete the certification process.

Log into your Link & Learn account to enter your answers and submit your official certification exam.
Need help accessing the exam? Refer to the “Getting Started Guide.”

Once you’ve passed your exams:

  • Open your Volunteer Standards of Conduct Agreement in Link & Learn.
  • Sign and date the form electronically.
  • Email it to VITA Program Staff. A signed copy must be on file at every site where you volunteer.

Guide: How to access and electronically sign your Volunteer Agreement

Making a difference starts here

Subscribe

Tell us in your own words

One thing shouldn't unravel everything

If you earn too much for most help but not enough to cover the basics, we want to hear from you.

Take a short 5-minute survey

Take the survey

Maybe later

Making a Difference Starts Here

Thank you for joining us to build a stronger, more equitable Greenville County for all. Please complete the form below to stay connected with us. 

This field is for validation purposes and should be left unchanged.
Name(Required)